Sarasota Avionics International Policies
By using this website, you agree to be bound by its POLICIES AND PROCEDURES, and all disclaimers, terms and conditions that appear elsewhere on the site.
Sarasota Avionics International ("SAI") reserves the right to make changes to its Policies and Procedures at any time.
Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.
WARRANTY
Warranty commences on date of shipment. All new equipment is warrantied by
the equipment manufacturer. Reconditioned equipment carries a 6-month warranty
from SAI. Used equipment must be sent to a Sarasota Avionics International
service facility within 180 days from date pf shipment for all warrantied evaluation and repair.
All warranty work to be performed by SAI or their approved affiliate. eBay sales are
not subject to the Sarasota Avionics warranty policy.
RETURNS & EXCHANGES
Please click
here
to view our return policy.
EBAY SALES
Because of the extra costs associated with selling items on eBay, our normal warranty and return policies do not apply to items
purchased from our eBay store or auctions. Please refer to the auction listing for warranty/return details for the specific item.
INTERNATIONAL SALES
Due to the increased number of fraudulent international transactions, SAI reserves the right to delay or cancel any order
for any reason. In order to maintain our controls to detect internet fraud, we do not publish our security procedures.
All new international customers that choose to pay by credit card
will be contacted for further verification of their identity. We also offer the option to pay by wire transfer.
If you wish to avoid verification delays, please contact one of our salesmen and they will send you our bank
transfer instructions.
PLEASE NOTE: Any orders that will be shipped to a freight-forwarder will require payment by wire transfer.
INSTALLATION
Certain items on this website may only be shipped if they are for
use in experimental aircraft. For certified aircraft, we must install the equipment
or ship them to another certified dealer for installation. A sales representative will
contact you to confirm your information.
Please be sure to leave a contact number where we can reach you during normal business
hours, or feel free to contact us at 1-866-539-4078 or by email at sales@sarasotaavionics.com. Payments for installations
will require 20% down at time of order placement. Equipment to be paid in full by
check or wire transfer when work begins. Final payment by certified funds due when
work is completed. Any other method of payment must be approved in advance of delivery.
PRICE & AVIALABILITY
Prices subject to change without notice. Availability of
certain products may occasionally differ from the advertised estimate. Should you
purchase a product that happens to be on backorder, we will contact you to let you
know the updated estimate for delivery, and allow you the option to cancel your order.
ERRORS AND OMMISSIONS
Errors will be corrected where discovered, and SAI reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions
including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already
been charged for the purchase and your order is cancelled, Sarasota Avionics will issue a credit to your credit card account in the amount of the charge.
Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it
in accordance with our
Return Policy.
RESTOCKING FEE
A restocking fee of 15% will be charged for all stock item returns that comply with our
Return Policy.
This fee may be waived if the return credit is applied toward the purchase of equipment of equal or greater value.
SALES TAX
7% sales tax will be added to all orders shipped to Florida. If you would like to use your Florida
Resale Certificate, please contact us at 1-866-539-4078 or by email at
sales@sarasotaavionics.com.
SHIPPING
SAI uses FedEx and UPS for most shipments. US Postal Service may be made available upon request.
Because of the inability to accurately estimate the cost to ship each individual
package until after an order is placed, SAI has calculated an average standard shipping cost for most orders.
For all destinations within the continental United States:
Ground = 1ยข
3rd-Day Air = $13
2nd-Day Air = $20
Standard Overnight = $43
*Overnight A.M. delivery available upon request.
These costs are subject to change should the actual cost be substantially different than the estimate.
Estimated costs do not apply to shipments to Hawaii and Alaska.
International shipping costs are to be calculated on an individual basis when the order has been
processed. International customers are responsible for all non-shipping charges,
including all taxes and duties. All packages are insured by Sarasota Avionics International.