Prior to sending in any radio for repair, please Click Here to submit a Return Authorization request. You may also contact our service department to arrange for radio service and repair. Send the equipment to be repaired to the following location along with your contact info (name, phone number, address, etc) so that we may contact you with an estimate.


Contact our Service Department
Toll-free: 1-888-289-0997, Option 3

Please pack equipment carefully and ship to the following address:
Sarasota Avionics International
Attn: Bench Repair
120 Airport Avenue West
Venice, FL 34285

Note that the minimum evaluation fee is $250 for all bench repairs. In some cases, if the estimate requires at least a partial repair of the unit, the parts and labor invested to arrive at a meaningful "estimate" will be billable if the repair is refused. The warranty period is 90 days from the date the repair is complete. This warranty only covers the parts and labor used to fix the issue that was repaired -- it does not apply to other, unrelated failures during this period. The warranty is void if the unit shows abuse, alternations, broken seals, improper installation or improper packaging for shipment. In the event an item is sent in for repair and either no fault is found with the unit or it is beyond economical repair, an evaluation fee would still apply